I can produce professional documentation to record your important policies and procedures

 creating policy documents
 Your Policies and Procedures......
  • Do you need well documented clear policies and procedures for use by your staff and wish to prove to your clients that you are following good practice and adhering to their service requirements?
  •  Perhaps you are submitting a tender for a piece of work and your potential client may ask you for full details of your procedures and policies when considering your service?
  •  You may also need to demonstrate to regulating bodies your professional capabilities and compliance with current legislation.
 My Skills and Experience......
  •  I have researched and produced policies and procedures for the past 15 years, including creation of ISO and FCA documentation.
  •  I collate and produce well presented documents in Word that include a Table of Contents with anchor links through to relevant sections for ease of reference when viewing on screen.
  •  I can exercise version control, so that updated documents are circulated and in use, and a clear audit trail is evident.
  •  A few examples of policies and procedures I have documented are:  FCA Complaints procedures; numerous claims process manuals for Chartered Loss Adjusters; Management Control systems documentation.